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Hideaway BFF
The Glow-worm Hideaway BFF is a standard efficiency boiler that is not currently in production. Please check the frequently answered questions below for any help you may need. You can also click here to visit the appliance homepage.
FAQs
What kind of Appliance is it?
This appliance is a regular boiler. Regular boilers are also known as open vent boilers beause they are linked to an outside vent. The system provides central heating and hot water by using both a storage cylinder and water tank, which gives ultra-efficient operation. Due to the open vent they are not pressurised.
When was the boiler manufactured?
This boiler was first manufactured in 2002 and is not currently in production. It is a Natural Gas, floor standing boiler.
How do I use the controls?
My boiler has a fault and I need some help?
Your boiler should work reliably for a number of years if it is serviced annually, however occasionally faults can occur. In a lot of cases faults can be temporary and if the boiler is reset it will start working again. We have created a special troubleshooting guide which you can access by clicking here which may help you resolve the issue. If you continue to experience problems please click here for contact information.
I am an Engineer. I would like technical information. Where can I get it from?
If you are a suitably qualified Gas Safe registered Engineer you can access our comprehensive technical help for the 40BFF - 80BFF section by clicking here. For the 100BFF - 115BFF click here.
Available Literature
Hideaway 40BFF - 60BFF Installation and Servicing Manual Hideaway 80BFF Installation and Servicing Manual Hideaway 100BFF - 115BFF Installation and Servicing Manual